Frequently Asked Questions

How much does it cost to run a hot tub?
In our experience, the approximate cost of electricity will be in the region of £10-£15 per week depending on use and size of hot tub.
Chemical cost is approximately £150 per year.
One new filter will be needed per year at a cost of £50.
This gives an approximate cost of £600 to £800 per year.
If you are advised of significantly lower costs, such as £5.00 per week, then we would suggest caution.



Does my hot tub have to be under cover?
Certainly not. Many people enjoy their hot tub open to the elements. Think of the Scandinavian countries & North America, not exactly the warmest of countries. However it is purely down to personal choice. We also supply parasols and gazebos if you require privacy or cover.

But won’t I be cold when I get out of the hot tub?
Many people say that once they have been in the hot tub for 10 minutes they are so warm that they sit on the side to cool down a bit, even if it is -5 degrees outside.

What temperature should I run my hot tub at?
This depends on what you like. Some people like a hot temperature of 39C, others prefer 37C. However DO NOT GO ABOVE 40C.

How long does it take to heat the hot tub?
It will take approximately 10-15 hours to heat your hot tub from cold fill.

Is it hard to look after the hot tub once you have installed it?
No. When we install your hot tub, we check your water and then explain what chemicals you are most likely to use & how to use them. If you get stuck, you can contact us 7 days a week so that we can advise you.

What happens when something goes wrong with our hot tub?
In the unlikely event that a problem occurs, please contact us immediately. Our aim is to keep you up & running at all times. Very often we can solve a problem over the phone. If we cannot we will visit you either the same day or next day. Spare parts are readily available, however if an unusual part is required please be patient with us. Most repairs are done within 48 hours.

If I move house can I take my hot tub with me?
Yes you can. We would charge approximately £400 to do this depending on access at both sites and how far we have to travel. Please ask us for a no obligation quote.
If you have any other questions please feel free to ask by phoning or by email.